Mirrorvana Shower Mirrors FAQ

How do I get the suction mechanism to work?

Mirrorvana mirrors utilize an advanced suction mechanism that is far superior to most suction cup designs on the market today.

To lock the mirror in place, first locate a dry, clean, flat and non-porous surface and press the suction cup against it. Next, make sure the suction mechanism starts in the unlocked position by twisting it all the way to the left (counter-clockwise). Finally, twist the suction mechanism all the way to the right (clockwise) to lock it in place. Please refer to the manual included with your purchase for illustrations.

What surfaces does the suction mechanism work on?

The mirror suctions best to dry, clean, and non-textured flat surfaces like windows or glass mirrors. Other non-porous surfaces like granite tiles or marbles usually work flawlessly as well.

My mirror keeps falling off, what should I do?

You would most likely have trouble getting the mirror to lock properly against uneven surfaces like painted walls, textured bathroom tiles and wallpaper.

If you believe your intended surface is compatible, you can perform a simple test to determine whether the suction mechanism is working properly by testing it against a glass window or another glass mirror surface. If the mirror suctions properly to other flat surfaces but not to your desired spot/wall/tile, your surface may not be compatible.

Please email us at support@mirrorvana.com and we will be more than happy to offer a full refund or free replacement. We also have a shower mirror line with adjustable hooks for hanging that you may consider.

How does the Mirrorvana shower mirror stay fogless?

The mirror is sprayed with an anti-fog chemical coating that prevents the mirror from fogging up.

Why does my reflection on your shower mirror appear wider/narrower than normal?

The mirror has a concave design and, depending on your angle, your image may appear shorter or taller, or wider or narrower than normal.

What if I have a problem with my mirror not covered here?

No worries, we've got you covered! Simply contact us using this contact form or you can email us directly at support@mirrorvana.com and our awesome support team will get back to you within 24 hours.