Mirrorvana Shower Mirrors FAQ
How do I get the suction mechanism to work?
Mirrorvana mirrors utilize an advanced suction mechanism that is far superior to most suction cup designs on the market today.
To lock the mirror in place, first locate a dry, clean, flat and non-porous surface and press the suction cup against it. Next, make sure the suction mechanism starts in the unlocked position by twisting it all the way to the left (counter-clockwise). Finally, twist the suction mechanism all the way to the right (clockwise) to lock it in place. Please refer to the manual included with your purchase for illustrations.
What surfaces does the suction mechanism work on?
The mirror suctions best to dry, clean, and non-textured flat surfaces like windows or glass mirrors. Other non-porous surfaces like granite tiles or marbles usually work flawlessly as well.
My mirror keeps falling off, what should I do?
You would most likely have trouble getting the mirror to lock properly against uneven surfaces like painted walls, textured bathroom tiles and wallpaper BUT if that is the only surface available to you, there is a workaround to this.
First confirm whether the suction mechanism is working properly by testing it against a window or another glass mirror surface. If the mirror suctions properly to other flat surfaces but not to your desired spot/wall/tile, we recommend using the included wall-mount sticker with your purchase.
How do I install the wall-mount sticker?
i. Ensure your wall or bathroom tile is clean and completely dry.
ii. Remove the plastic film on ONE side of the wall-mount and press the newly exposed sticky side firmly against the wall/tile.
iii. The wall-mount sticker should now be completely flat against the wall. Next, remove the plastic film on the other remaining side.
iv. Align the mirror's suction cup against the now exposed (sticky) side.
v. LOCK the suction like you normally would (refer to the manual included with your purchase for illustrations). YOU MUST LOCK SUCTION OR THE MIRROR WILL FALL!!!
vi. Double check the suction. It SHOULD NOT be wobbly and there should be no gap between the wall-mount sticker and the suction cup.
How does the Mirrorvana shower mirror stay fogless?
The mirror is sprayed with an anti-fog chemical coating that prevents the mirror from fogging up.
Why does my reflection on your shower mirror appear wider/narrower than normal?
The mirror has a concave design and, depending on your angle, your image may appear shorter or taller, or wider or narrower than normal.
What if I have a problem with my mirror not covered here?
No worries, we've got you covered! Simply contact us using this contact form or you can email us directly at email@example.com and our awesome support team will get back to you within 24 hours.